Manage recurring schedules

Use Calendar or List on desktop

1. On a computer, click Schedule Center in the tutor navigation.
2. Choose Calendar to compare scheduled lessons, availability, paused schedules, pending requests, and unavailable time.
3. Choose List for a compact view of the student, subject, weekday, start time, and duration.

   

View schedules on mobile

1. Open Schedule Center from the mobile navigation. The page opens directly to Schedule list.

   

2. Read the Student, Subject, weekday, start time, and duration for each item.
3. Open the three-dot menu beside an item when you need its available Schedule actions.

Request a new schedule

1. From Schedule Center, click New schedule.
2. Choose the Student, one or more Subjects, Day, Start time, Duration, and Starts date.

   

3. Explain why the schedule is needed in Reason for request.
4. Click Send for approval. The schedule becomes active only after a Supervisor or Coordinator approves it.

Request changes to an existing schedule

1. Switch the Schedule Center to List.
2. Open the three-dot menu beside the schedule and choose Edit. Edit is hidden while another request is pending.
3. Change the subjects, day, start time, duration, or start date, then enter a Reason for change.
4. Click Send change request.

View a pending schedule request

1. Open the schedule's three-dot menu and choose View pending request.
2. Compare Current Schedule with Requested changes and read the request reason.

   

3. Use Withdraw request only if the change is no longer needed.

What happens after review

1. While the request is waiting for review, use View pending request to check the proposed change.
2. If approved, the requested recurring Schedule becomes the current Schedule for future generation.
3. If rejected, the previously approved Schedule remains in place. Tutors normally see approved Schedules and requests that are still pending.
4. Open the three-dot menu and choose View history to review recorded changes to the approved Schedule.

Pause, resume, or end a schedule

These schedule lifecycle actions were found in the current tutor implementation in addition to the originally requested workflows.

1. Open the schedule's three-dot menu. An active schedule can show Pause and End; a paused schedule can show Resume and End.
2. For a pause request, choose whether already-published Sessions should be preserved or future unstarted Sessions should be cancelled.
3. Enter the reason and send the request for approval.